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Position : CRM Executive

Location : Andheri, Mumbai
Qualification - HSC

Experience - 0-10 years

JOB SUMMARY

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DUTIES AND RESPONSIBILITIES

  • Helping the client calling in to get our services in time.
  • Feedback collection from clients who have availed our services.
  • Guiding the client to locate our centers.
  • Grievances handling.
  • Counseling clients.
  • Clients Relationship.
  • Clients Management.
  • Clients Service.
  • Handle clients queries.
  • Maintaining Tracker.

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Position : NUTRITIONIST

Location : Mumbai, Delhi, Pune, Bangalore
Qualification - BSc - Food & Nutrition, MSc - Food & Nutrition

Experience - 0 – 15 years

JOB SUMMARY

Within the established policies and procedures of the Organization, is responsible for all client treatments, as per the laid out standards.

DUTIES AND RESPONSIBILITIES

1.         To do the analysis for Body Mass index, body fat percentage, ratio of waist to hip and inform about the ideal body weight to the client.

2.         To brief the client with the treatment procedures during the consult and to ensure all doubts / queries are cleared as per the food plan is concerned.

3.         To be constantly aware of the food combinations for different plans.

4.         To have excellent communication with clients and co-workers.

5.         To establish and maintain effective client relations.

6.         To ensure the comfort of the client at all times during the program and a follow up call to ensure the diet planned is working fine for the clients.

7.         To ensure all products are clean, hygienic and are not beyond their expiry date.

8.         To ensure that consultation is provided with least disturbance to the client.

9.         To attend all training programs as assigned.

10.     To update the notice board with latest Dr Anjali Mukerjee’s Articles.

11.     To assist clients to make a booking for the next appointment.

12.     To escort the client to the counter, after the treatment, and suggest appropriate health foods and the benefits for the same.

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Position : Customer Care Executive

Location : Andheri, Mumbai
Qualification - HSC

Experience - 0.6-15 years

JOB SUMMARY

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DUTIES AND RESPONSIBILITIES

  • To convert all enquiries into appointments
  • To Call up Inquiry Follow ups and No Visits
  • Calling Non Registered clients
  • Calling Renewal clients
  • Follow up with Missed Appointments
  • Cold Calling the Database to maximize capacity utilization
  • Schedule Appointments
  • Preparation of MIS

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Position : Centre Manager

Location : Mumbai, Delhi, Pune, Bangalore
Qualification - HSC

Experience - 2-10 years

JOB SUMMARY

Will be responsible to lead from the front and drive the center business; ably provide

assistance to Nutritionist & Doctors support staff & processes.

DUTIES AND RESPONSIBILITIES

Revenue Generation

Customer Relations Management (CRM)

Reporting ,Data Analysis & forecasting

Procurement

Centre Admin & Operation

People development

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Position : AYURVEDIC DOCTOR

Location : Mumbai, Delhi, Pune, Bangalore
Qualification - BAMS

Experience - 0-10 years

JOB SUMMARY

Within the set guidelines of the organization, ensures each and every client is met with, prior to the treatment, and a detailed medical history ,investigation forms are obtained for those clients who wish to consult, in order to ascertain the line of therapy.

DUTIES AND RESPONSIBILITIES

1.      To do the Prakruti analysis, BP Check and pulse rate.

2.      To brief the client with the treatment procedures during the consult and to ensure all doubts / queries are cleared as per the herbs are concerned.

3.      To be constantly aware of the new herbs for improvement in treatment for different plans.

4.      To have excellent communication with clients and co-workers.

5.      To establish and maintain effective client relations.

6.      To ensure the comfort of the client at all times during the program, and a follow up call to ensure the plan is working fine for the clients.

7.      To ensure that all necessary certificates are placed in the centre as per herbs are concerned.

8.      To ensure that consultation is provided with least disturbance to the client.

9.   To attend all training programs as assigned

10.  To assist clients to make a booking for the next appointment.

11.  To maintain a record of all clients in the technical register.

12.  To maintain record on a daily basis for the number of clients with their status.

13.  To prepare food plan for packed program clients and discuss it with the Sr. Doctor.

14.  Responsible to conduct training on a specific agenda during the meeting as per the schedule.

15.  Responsible for visit at centers for analysis of the treatment.

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Position : DOCTOR

Location : Mumbai / Noida
Qualification - BAMS

Experience - 5 years

JOB SUMMARY

Within the set guidelines of the organization, ensures each and every client is met with, prior to the treatment, and a detailed medical history ,investigation forms are obtained for those clients who wish to consult, in order to ascertain the line of therapy.

RELATIONSHIP

  1. Reports directly to the Center Manager/ Sr.Doctor’s for admin/technical issues
  2. Interacts professionally with all other Ayurvedic Doctors and Nutritionists 

DUTIES AND RESPONSIBILITIES

  1. To do the Prakruti analysis, BP Check and pulse rate.
  2. To brief the client with the treatment procedures during the consult and to ensure all doubts / queries are cleared as per the herbs are concerned.
  3. To be constantly aware of the new herbs for improvement in treatment for different plans.
  4. To have excellent communication with clients and co-workers.
  5. To establish and maintain effective client relations.
  6. To ensure the comfort of the client at all times during the program, and a follow up call to ensure the plan is working fine for the clients.
  7. To ensure all herbs received from the Andheri Office are in proper packing i.e. with labels , manufacturing date.
  8. To ensure that all necessary certificates are placed in the centre as per herbs are concerned.
  9. To ensure that consultation is provided with least disturbance to the client.
  10. To attend all training programs as assigned
  11. To assist clients to make a booking for the next appointment.
  12. To maintain a record of all clients in the technical register.
  13. To maintain record on a daily basis for the number of clients with their status.
  14. To prepare food plan for packed program clients and discuss it with the Sr. Doctor.
  15. Responsible to conduct training on a specific agenda during the meeting as per the schedule.

Responsible for visit at centers for analysis of the treatment.

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Position : ECOM DOCTOR

Location : Noida
Qualification - BAMS

Experience - 0 – 15 years

JOB SUMMARY

Within the set guidelines of the organization, ensures each and every client is connected with via email/telephone/video calling with, prior to the treatment, and a detailed medical history ,investigation forms are obtained for those clients who wish to consult, in order to ascertain the line of therapy.

DUTIES AND RESPONSIBILITIES

  1. To do the Prakruti analysis with recall obtained via online/ telephonic consultation..
  2. To brief the client with the treatment procedures during the consult and to ensure all doubts / queries are cleared as per the herbs are concerned.
  3. To be constantly aware of the new herbs for improvement in treatment for different plans
  4. To have excellent communication with clients and co-workers and also good with usage of computer and internet.
  5. To establish and maintain effective client relations with regular follow ups and courtesy calls/ emails.
  6. To ensure the comfort of the client at all times during the program, and a follow up call to ensure the plan is working fine for the clients.
  7. To ensure that all necessary certificates are placed in the centre as per herbs are concerned.
  8. To attend all training programs as assigned
  9. To maintain a record of all clients in the technical register.
  10. To maintain record on a daily basis for the number of clients with their status.
  11. Responsible to conduct training on a specific agenda during the meeting as per the schedule.

Performs any other duties, as may be assigned by the Management from time to time.

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