Why work at Health Total?

  • The most renowned and respected organization in the health and wellness industry in India
  • Opportunity to work with top medical experts and nutritionists under the tutelage and training of renowned Nutritionist, Columnist, Author and Founder Director of Health Total—Anjali Mukerjee
  • Continually grow with the organisation
  • Exposure to a vast, exclusive and varied client base across India
  • A safe, motivating environment to work in

Desired profile

  • Graduate or higher
  • Strong sales and customer service attitude and experience
  • Strong communication skills in English, Hindi, Marathi
  • Knowledge of MS word and Excel.
  • Working in Healthcare services in a similar position will be an advantage.
  • Resolving customer queries.
  • Be able to drive monthly targets for centre
  • Strong convincing and counselling skills
  • Competently handling centre and proactively addressing challenges
  • Willingness to continually learn and grow
  • Willingness to work in a team, as a team
  • Must be open to occasional changes in location

Role & responsibilities

  • Responsible for business deliverables for driving sales and achieving business targets
  • Responsible for the supervision, direction and coordination of the day-to-day operations at the centre
  • Planning and coordinating daily work assignments and operations
  • Handling front desk activities
  • To constantly monitor the level of service quality at the centre and devise strategy to improve any shortfalls
  • To ensure client satisfaction and maximize sales
  • To work cohesively with the team at the centre comprising doctors and nutritionists to monitor the progress of all clients
  • Ensuring doctors and nutritionists follow stipulated best practices
  • Ensure all documentation, record keeping is completed by self and the team
  • Coordinating all aspects of patient care with the appropriate team members
  • To interact with patients/clients visiting at the centre and make them comfortable
  • Ensuring quality service to each client
  • To motivate the team for daily and monthly targets & maintain discipline amongst team
  • Monitoring and maintaining high standards of service and hygiene.
  • Managing and regulating stocks and supplies—of herbs and nutritional foods.
  • Checking and securing cash receipts.
  • Ensuring all payments, collections from clients are deposited to banks and maintain regular accounting records.
  • Budgeting to ensure maximum profitability of the operation.
  • Escalating requests for repairs and other centre needs/issues
  • Ensuring client satisfaction by providing fast and efficient service
  • Work honestly and sincerely towards achieving the targets of the organization
  • Ensure regular maintenance of doctor and nutritionists cabins.
  • Ensure the clinic has all regulatory permits and certifications as required.

Location: Delhi, Mumbai, Pune, Bangalore
Timings: 10 am to 7 pm
Weekday off: Monday
Languages known: English, Hindi, Marathi